Print Technical Services

Nationwide delivery, install, branding, and rollout support for high-value print devices.

Your Print Technology Needs Specialised Care

A scratched or misdelivered printer reflects badly on your brand, even if it wasn’t your fault. We’ve seen it all: units abandoned in hallways, damaged in stairwells, delivered without branding, and no one on-site who knows how to get it connected. That’s what happens when you trust high-value print gear to generalist couriers.

Specialist Handling – From padded trucks to trained techs, we’re built for print.
Ready to Go – We handle everything from delivery to software install, customer training and post delivery clean-up.
Seamless Coordination – With your logistics handled end-to-end by one team, you minimise mistakes and miscommunication.

Work With a Print Logistics Partner That Feels Like Part of Your Team

When you choose PFM to deliver, you choose to deliver your customers a good first impression. We arrive prepared and briefed, acting as an extension of your own team. From pickup to delivery, we protect your assets and your reputation as if it were our own.

Here’s how we do it:

Your devices undergo pre-delivery run-up and functionality testing so they arrive install-ready
Labels and branding are professionally applied before delivery, ensuring devices look sharp on arrival
We use protective materials and tools to navigate stairs, doorways, and tight access points safely
Our trained technicians deliver, place, unbox, and align machines precisely on-site
We manage network configuration and software installation either on-site or during staging
Old units are removed and recycled responsibly
Scalable technician support is available for your high-volume or time-critical deployments

STEP 1

Enquire

Make an inquiry and send us your job specs. We’ll schedule a follow up call to confirm the details.

STEP 2

Assess

We conduct site assessments at all sites involved to confirm access, identify potential safety risks, restrictions, specialist handling or coordination requirements.

STEP 3

Quote

Get a tailored quote and project plan. Your dedicated project manager will scope whats needed from planning to freight, site access, install and support.

STEP 4

Install

Our trained technicians deliver, unpack, position, and install your equipment and software on-site, then confirm it’s working as expected.

STEP 5

Support

You receive a comprehensive completion report and any follow up training and support you or your customers need.

FAQs

What types of print devices do you install?

We install all major brands of multifunction devices (MFDs), large-format printers, and networked print equipment.

Can you provide end-to-end installation and setup?

Yes. We handle everything from pre-delivery run-up and testing, to onsite install, software configuration, branding application, and final sign-off. We can even manage old unit removal and secure disposal.

Do your technicians install software and connect devices to our network?

Absolutely. We install OEM and third-party print management software and configure devices to your network, either during staging or onsite, depending on your requirements.

Can you help with multi-site or national rollouts?

Yes. We specialise in large-scale rollouts across campuses, government departments, retail networks and corporate environments. We coordinate timing, site access, and install requirements across every location.

Do you offer secure warehousing and staging?

We provide secure storage, run-up, and staging of your print assets in all major Australian metro and regional cities. We verify each consignment against client specs and deliver only when the site is ready.

Can you assist with end-user training?

Yes. We offer end-user training to ensure a smooth transition to new technology. Our techs can walk your team through functionality and best practice to avoid support tickets later.

Do you refurbish and service print devices?

We do. Our in-house technicians can refurbish, clean, and maintain your existing devices to extend their working life; ideal if you’re running a mixed fleet or stretching ROI on ageing equipment.

What happens if components are backordered or arrive incomplete?

Our team can retrofit backorder components onsite once they arrive. Qualified technicians fit and test each part to ensure the device is fully functional post-install.

Can you help with relocations?

Yes. We offer complete relocation services for print and office technology, from one device to a full office move. We manage disconnect, reconnect, cabling, equipment refresh and auditing.

Connect with a Specialist

Make an inquiry today and discover why leading print providers trust us to handle their print services from start to finish.