Sensitive Freight Logistics

Australia-wide tailgate delivery of fragile and high-value freight, managed end-to-end by one trusted team.

For Businesses That Can’t Afford Damage or Delays

Insurance doesn’t cover the knock-on effects of project delays or production interruptions. And when something arrives late, gets broken or goes missing, you’re the one left to explain what happened to your stakeholders.

You shouldn’t have to micromanage your logistics provider. You should be able to trust them to do their job, so you can get on with yours.

PFM - Trusted Partner

13000 + Deliveries Per Month. Handled with precision, speed, and care.

13 Depots Across Australia. Providing true national reach and flexibility.

650 + Clients, Nationwide. From small businesses to Australia’s largest brands.

Complete Visibility and Protection for Your High-Value Freight, Anywhere in Australia.

When your freight is high-value, fragile, or business-critical, standard delivery won’t cut it. PFM provides a specialist logistics solution built for when there’s no room for breakage, delays or excuses. We manage every aspect of the job and act as an extension of your team, taking full ownership of your timelines, your assets and your reputation with your customers.

Here’s how we do it:

  • Dedicated account manager from start to finish
  • Freight is prepped, cleaned, labelled and install-ready before it leaves our depot
  • Custom-built vehicles with tailgate lifts, padded interiors and anti-skid flooring
  • Your job is handled by expert in-house sensitive freight specialists familiar with your industry’s freight profile and standards
  • Logistics tailored to your timeline, site conditions and equipment
PFM - Account Manager

Coverage You Can Count On, Nationwide.

From metro hubs to regional and remote sites, we deliver where others don’t.

With depots in every major city and coverage of over 95% of Australian postcodes, our owned-and-operated network keeps your freight moving, without the need to rely on a patchwork of unrelated subcontractors. Whether you’re delivering to a city store, have a tight timeline into a regional centre, or a delivery to a hospital in a remote location, we’ve already got a run that goes there. Our scale means faster routes, fewer delays, and the confidence that every job stays within your control.

PFM - Reach Map

What Our Clients Have to Say About PFM

Skope
Keri Thomas

Chief Commercial Officer, Skope

“As engineers and suppliers of premium products, SKOPE only partner with businesses who supply a premium service. PFM are our chosen logistics partner in Australia, reliably storing and delivering our fridges and freezers nationwide every day.”

Howard Write
Bruce Moller

CEO - Howard Wright

“PFM deliver a reliable, on-time service with attention to detail and excellent customer service. Their professionalism and efficiency have made them a trusted partner in our supply chain for the past 20+ years. Bruce Moller, CEO, Howard Wright Limited.”

Bromic
Michael Illari

GM, Refrigeration - Bromic

"PFM Logistics has been a trusted, responsive partner for years. Their proactive support helps us deliver on time and keep things running smoothly at Bromic. We truly value the partnership."

Kyocera
Vincent Panuccio

Supply Chain Manager, Kyocera

"PFM has been an invaluable partner in our major rollouts. Their professionalism, attention to detail, and tailored solutions have consistently exceeded our expectations. From logistics to installation, they deliver with reliability and care."

7 Eleven
Arden Builders

Contractor to 7-Eleven

“PFM were incredible to deal with from start to finish, from planning and scheduling through to onsite delivery. Their professionalism stood out across the board, and they’ve been recognised as one of the best suppliers we’ve worked with during the entire construction process.”

Konica Minolta Logo
Bashir Mourad

General Manager, Konica Minolta

"Exceptional customer service is core to Konica Minolta, and PFM consistently demonstrates this in how they support our customers. Their reliability, responsiveness, and collaborative approach have made them a trusted partner and vital part of our supply chain for many years."

Hussmann (Secondary)
Sean Gillman

Logistics and Production Manager, Hussmann

"PFM always take on the challenges thrown their way from Hussmann Australia. Whether it is our day-to-day operation or a very specific client request or trade shows, PFM show flexibility and solutions that make them a preferred partner to suit our business."

Here’s How To Get Started With PFM

STEP 1

STEP 1

Enquire

Make an inquiry and get assigned a dedicated account manager.

STEP 2

STEP 2

Quote

Receive a detailed quote, timeline, and access to your tracking portal.

STEP 3

STEP 3

Prepare

We prep, stage, pickup and/or dispatch your freight using specialist equipment.

STEP 4

STEP 4

Deliver

Pickup or delivery is made on time and intact, whatever your site conditions.

STEP 5

STEP 5

Confirm

Proof of delivery or pick up is made available in your personalised client portal in real time, and we follow through on every job until you’re completely satisfied.

FAQs

What is considered sensitive freight?

Sensitive freight includes fragile, high-value or complex items such as medical equipment, print devices, hospitality equiptment, refrigeration, vending machines, telecommunications equipment, and artwork. If you wouldn’t trust it to your neighbourhood courier, it’s sensitive.

What areas do you service?

We operate nationwide, with depots in all states and coverage of over 95% of Australian postcodes. We regularly schedule deliveries to all corners of Australia in both metro and regional areas.

Do you use subcontractors?

Most jobs are handled in-house by our highly trained PFM team. In rare cases, we use trusted contractors, but all work is managed and quality-controlled by us to ensure consistent standards.

What makes your service different from a general courier?

Our fleet includes padded, air-ride suspension vehicles with tailgate lifts and anti-skid floors. Our staff are trained in lifting, handling, loading, securing, unpacking and site navigation.

Can you manage the whole process from pick-up to placement?

Yes. We offer an end-to-end solution, including warehousing, project coordination, site inspections, transport, installation and confirmation reporting.

Do you offer warehousing and staging?

Yes. We have secure warehousing in every state. We can store your freight until your site is ready, helping avoid damage, delays and disruption. You can read more about our warehouse facilities on our Warehouse Services page.

Can you handle heavy or oversized freight?

Yes. We have high-capacity tailgates, stair climbers and specialised manual handling equipment. Our brokerage team can assist with access and coordination of heavy-lift cranes for complex site access or heavy equipment requirements.

How do you protect floors, walls and access points during delivery?

If your site requires it, our team can supply sheeting for floors and walls and protective materials like heavy-duty cardboard and plastic cornices to prevent damage to site interiors.

Do you provide real-time updates or delivery tracking?

Yes. Our transport management system tracks every job and vehicle. You can view real time changes in your personalised client portal.

How do I get started with PFM’s sensitive freight service?

Send us your job brief, including pickup and delivery locations, access details and any install or warehousing needs. We’ll handle everything from planning to proof of delivery.

Why Leading Brands Trust Us With Sensitive Freight

Protect your projects and reputation with Australia’s trusted sensitive freight specialists.